FAQs
What types of payment do you accept?
We accept payment via

Where do we pick up at the airport?
After you get through the Customs & Immigration our agent will be waiting for you in the arrivals lounge with a Comfort Car Rentals sign. After greeting, the necessary paperwork will be completed and vehicle will be handed over.

 

Do you offer pick-up and drop-off at my hotel?
Our pick-up and drop-off is dependent on our driver’s availability on the day of your rental.  Please indicate when making reservation that you will require this service and necessary arrangements will be made before-hand – but is not guaranteed.

 

Why do I need a Temporary Driver's License?
The Antigua & Barbuda government requires that you purchase a temporary license to drive here. For your convenience you can purchase this license at time of making your reservation.  We will need to see your valid driver’s license from your country of residence.  The temporary driver’s license cost is US$20 and it is valid for three (3) months.
Who is responsible if the vehicle gets damaged?

As in any country, a renter is responsible to bring the vehicle back in the same condition as it was rented or additional charges will apply.  Please adere to the Terms & Conditions of your rental policy for specfic details.

Terms & Conditions

NOTICE:

We require a damage deposit to be paid at the time of rental:

  • $200 US for Compact Cars
  • $300 US for SUV’s
  • $400 US for Trucks 

This will be refunded once the vehicle is returned in good condition.

 

RENTAL AGREEMENT

By renting a vehicle from Comfort Car Rentals, you agree to abide by the terms and conditions outlined below. This agreement constitutes a legally binding contract between you (the renter) and Comfort Car Rentals Antigua.

ELIGIBILITY

  • The renter must be at least 25 years of age, hold a valid driver’s license and must be driving for a minimum of 2 years.
  • The renter must provide a valid credit card for payment and security deposit purposes.
  • A Temporary License must be issued for drivers that don’t have an Antiguan License. The Cost is $20 USD and this will be provided at the office.

VEHICLE USAGE

The rented vehicle shall not be used:

  • For any illegal activities or purposes
  • To transport goods or passengers for hire
  • In any race, contest, or speed test

The vehicle shall not be driven by anyone other than the renter unless prior authorization is obtained from Comfort Car Rentals Antigua.

RENTAL PERIOD

The rental period begins and ends as specified in the rental agreement.

Any extension of the rental period must be requested and approved in advance.

PAYMENT

The renter agrees to pay all rental charges, including applicable taxes and fees, as outlined in the rental agreement.

Additional charges may apply for late returns, fuel refills, and damages.

SECURITY DEPOSIT

A security deposit will be held on the renter’s credit card during the rental period.

The security deposit may be used to cover any damages, fines, or fees incurred during the rental period.

INSURANCE

The rental vehicle is covered by basic insurance as per local regulations.

Collison Damage Waiver (CDW) provides limited liability that caps the amount you’re responsible for in the event of a major collision.

FUEL

The vehicle must be returned with the same amount of gas received, or refueling charges will apply.

MAINTENANCE AND REPAIRS

The renter is responsible for informing Comfort Car Rentals Antigua of any mechanical issues or damages to the vehicle during the rental period.

Repairs or maintenance must be authorized by Comfort Car Rentals Antigua. Receipts for authorized repairs must be provided for reimbursement.

DAMAGE AND LOSS

The renter is liable for any damage or loss to the vehicle during the rental period.

The renter’s liability is limited to the deductible amount stated in the rental agreement, unless additional insurance is purchased.

CANCELLATION AND REFUNDS

Cancellation policies and associated fees are outlined in the rental agreement.

No-shows or cancellations made after the rental period starts are subject to full charges.

GOVERNING LAW

This agreement shall be governed by the laws of Antigua and Barbuda. Any disputes shall be resolved in the jurisdiction where Comfort Car Rentals Antigua is located.

By confirming a reservation online, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.

Still got questions?

Send us a note!